Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email email@example.com or call (336) 714-4747 to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Tarheel Paper Company
Returns Department Tracking #
3200 Centre Park Blvd
Winston Salem, NC 27107
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Some items can not be returned if they are opened. A customer service representative will be able to advise you if the item is eligible for return.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.